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Tips and Tricks - Microsoft Outlook 2010

Manage conversations

Conversation View helps reduce information overload and manage large amounts of e-mail with ease. Entire e-mail conversations can be cleaned up, categorised, or even ignored with a few simple clicks.

To start using the Conversation View:

  • On the View tab, in the Conversations group, select Show as Conversations
  • Choose to turn on Conversation View for the current folder, or all folders.

To modify your preferences:

  • On the View tab, in the Conversations group, click Conversation Settings
  • Select, or deselect the various options in the list.

View the entire conversation:

Click the arrow to the left of a selected e-mail to expand the conversation and reveal all messages in the conversation thread.

Remove redundant messages and save valuable inbox space: On the Home tab, in the Delete group, click Clean Up and find options to clean up the selected conversation or all conversations in the active folder or subfolders.

Ignore a conversation:

On the Home tab, in the Delete group, click Ignore. Outlook 2010 will move those messages and future messages in the conversation, to your Deleted Items folder.

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