Mazars
From PABX to unified communications and messaging
Mazars, a global audit, tax and advisory firm, was moving its Cape Town office to new premises. It wanted to use the opportunity to replace its traditional digital PABX with a VoIP solution as well as implement unified communications.
Company Overview
Mazars is an international, integrated and independent organisation, specialising in audit, accounting, tax and advisory services. It relies on the skills of 12 500 professionals in the 56 countries which make up its integrated partnership on the five continents. It also has correspondents and joint ventures in an additional 10 countries.
Mazars, worldwide, is also one of the founding members of the Praxity alliance, which gathers 109 independent organisations and 25 000 professionals in 72 countries.
Mazars has a long history of professional excellence in South Africa, with a commitment to the care of its clients and businesses - some client relationships have been maintained for over 50 years.
Business Challenge
The firm had some key business challenges to find solutions for; difficulty in communicating internally with distributed teams, knowledge workers who were struggling to cope with multiple message repositories and aging PBX technology.
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