Galdon Data About Us

 

Galdon Data Services Overview

 

Unified Communications

Galdon Data, a company of First Technology Group, is a business communications solutions provider specialising in Unified Communications (UC), Collaboration and Telecommunications services. We have been delivering business communications solutions since 1998 and our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility.

 

We provide state-of-the-art solutions for modern innovative businesses including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and Web conferencing. Galdon Data also delivers unified messaging, mobility, teleworking, and audio, web and video conferencing services tailored to the needs of today’s mobile workforce.

Being a Microsoft partner since 1998, Galdon Data is accredited as a Certified Microsoft Gold Partner. The company has been awarded a Microsoft competency for Unified Communications - specialising in IP Telephony (VoIP/Voice).

Skype for Business (previously Microsoft Lync and Lync Voice) is our core offering, Galdon Data works with customers from architecture stage all the way to deployment and also provides post implementation support.

Having received the accolade as 'Top Microsoft Partner for Unified Communications', clearly shows that Galdon Data is highly skilled and experienced in assisting companies realise the benefits of Unified Communications (UC). Galdon Data was also one of the first Microsoft partners in South Africa to achieve Microsoft Gold Partner status in the competency 'Information Worker Solutions'.

Reaffirming its dominance in the business communications arena, Galdon Data was recently awarded the ‘Messaging & Communication Partner of the Year’ accolade at the Microsoft Partner Network 2015 Awards.

 

Understanding the dynamics of business and technology, we are able to develop communications solutions, implement them and provide on-going support to help businesses grow. With a perfect balance of business, telecommunications and ICT experience, our highly skilled team can support clients across the African continent, from initial advice and consultancy to system design, integration, implementation and Service Level Agreements (SLAs). Galdon Data is the only Tier 1 National System Integrator (NSI) Voice partner in South Africa.

Growing strategic partnerships with the world’s communication device, peripheral and component companies, Galdon Data represents the following global brands:

 

Networking

 Aruba Networks is arguably the fastest, most secure and most easily, conveniently managed networking solution in the world today.

http://www.solutioncentre.co.zw/aruba-networks/

 

Extreme Networks delivers software-driven networking solutions that help IT departments everywhere deliver the ultimate business outcome: stronger connections with customers, partners and employees.

http://www.extremenetworks.com/

 

Riverbed delivers application performance for the globally connected enterprise. With Riverbed, enterprises can successfully and intelligently implement strategic initiatives such as virtualization, consolidation, cloud computing, and disaster recovery without fear of compromising performance.

http://za.riverbed.com/

 

Video Conferencing

Lifesize delivers video conferencing that’s as easy, as lifelike and as remarkable as meeting in person. Lifesize addresses organisations’ demand for high quality and reliable video that is affordable and simple to use.

http://imagosa.co.za/lifesize/

 

Polycom helps organisations unleash the power of human collaboration. Customers worldwide defy distance with secure video, voice and content solutions from Polycom to increase productivity, speed time to market, provide better customer service, expand education and save lives.

http://www.polycom.com/partners.html

 

Voice Recording

Datatex Amethyst is a web-based call recording system and quality management tool specifically designed to meet the needs of customer-facing contact centers, whether outsourced or managed in-house.

http://www.datatex.co.za/datatex_web_9_010.htm

 

AudioCodes SmartTAP Call Recording Solution is the first call recording system to pass Microsoft’s qualification testing. SmartTAP for Microsoft Unified Communications (UC) is a secure call recording solution that enables the recording of key business interactions within any Microsoft UC environment, including Microsoft Lync and Office communications Server R2.

http://www.qkon.com/products/audiocodes.html

 

Telephone Management

Unicodes Systems has designed Proteus Enterprise to provide businesses with detailed insight into their voice systems. A company’s telephone system is a mission critical investment and Proteus’ powerful reporting and alerting capabilities help ensure companies gain optimal use and maximum cost efficiency of those systems. The key business issues that Proteus addresses are: identification of cost savings; real-time usage monitoring and exception alerting with Fraud Guard; capacity planning and trend reporting; productivity improvement; and fraud tracking.

http://www.unicodesystems.com/

 

DataTex TNG is a web-based Telephone Management System (TMS) that allows you to identify and manage problem areas of your business telephone account.

 

Visual Software Architects (VSA) RAMpage, a resource accounting and management software, is designed to help collect, analyse, and interpret important information from a multitude of data sources and data source types, relating it to a directory of users and contacts, empowering managers to make decisions that improve employee productivity, optimise usage of resources, and control and allocate costs.

http://www.visualsoftware.co.za/products.htm

 

SmartBoard Solutions

 Promethean is a global education company that improves learning productivity by developing, integrating and implementing innovative 21st century learning environments that help make everyone more engaged, empowered, and successful.

http://www.promethean-solutions.com/

 

VastraTech is a leading value-added distributor of technology and converged communications solutions for customers in the enterprise, SME, Government and Education markets. With a sub-Saharan network of speciality resellers, our teams focus on delivering innovative solutions that improve the way people collaborate.

http://www.vastratech.com/

 

TouchIT manufactures a full line of innovative touch sensitive and interactive products ideal for use in both education and business environments. TouchIT has made great strides to offer one of the most competitively priced and state of the art interactive solutions on the market. With offices around the world in over thirty countries, TouchIT’s attention to quality and innovation is evident.

http://www.touchboards.com/touchit/

 

Room Management Systems

Condeco provides the thought leadership, direction and innovative technology to enable companies to make informed decisions about their workplace and global real estate. Condeco’s suite of products for managing meeting rooms and workspaces lets employees work more productively, its world-class solutions are driving a fundamental shift in the way companies work and use their space.

http://www.condecosoftware.com/

 

Fax Solutions

OpenText RightFax is an on-premise or hybrid enterprise fax solution that integrates with desktop and business applications to maximize productivity, reduce risk and decrease costs.

http://www.opentext.com/what-we-do/products/information-exchange/fax-solutions

 

AVST CX-E (formerly CallXpress)

AVST is transforming enterprise productivity across the private, hybrid and public cloud. With more than 20 million users worldwide, AVST is the industry’s most interoperable UC platform on the market because it works with what you already have. Now, your existing call control solutions, email systems, mobile devices, presence engines and data infrastructure can all work in harmony.

http://www.avst.com/

 

Call Centre Solutions

PrairieFyre is a contact center, business analytics and workforce optimisation software owned by Mitel, a leading provider of cloud and premises-based unified communications (UC) software solutions.

http://www.prairiefyre.com/

 

Mitel Solutions

Mitel MiContact Center solutions improve employee productivity and control operational costs within businesses of all sizes. To meet the needs of internal “customers,” some departments in large organisations perform a contact center role without thinking of themselves as contact centers. At the other end of the spectrum are enterprise-class operations that may have agents at multiple sites worldwide. They require automated interactions, advanced routing algorithms, workforce management tools, and a whole array of other capabilities to operate effectively.

http://mitel.co.za/

 

Microsoft Certified Devices

Polycom has a range of Skype for Business phones, the highest quality audio, innovative features and the broadest selection of Microsoft qualified phones and conference phones available.

http://www.polycom.com/content/www/en/products-services/products-for-microsoft/conference-phones-skype-for-business.html

 

Plantronics portfolio of Unified Communications solutions is certified for Skype for Business and optimised for Microsoft Lync. Plantronics solutions coupled with Skype for Business give organizations a trusted audio endpoint that works effortlessly out of the box and provides seamless integration with the Skype for Business communications platform.

http://www.plantronics.com/us/solutions/microsoft/

 

Jabra offers a wide range of wireless and corded headsets for both personal and professional use. Jabra's line of professional headsets and audio solutions meet the telephony needs of your modern work environment. Your mobile workforce will benefit from our wireless headset series that enable them to connect to their mobile phone or PC and ensure they stay connected while on the road.

http://www.jabra.co.za/business-solutions/for-your-platform/microsoft

 

Snom UC edition features a complete portfolio of IP phones which are 100% qualified for and compatible with Microsoft Lync. Snom has an easy-to-use and deploy qualified phone to meet any business requirement from general area phones through to advanced knowledge workers.

http://www.snom.com/en/solutions/unified-communications/microsoft-lync/

 

Business Communications

Sonus brings the next generation of Cloud-based SIP and 4G/VoLTE solutions to its customers by enabling and securing mission critical traffic for VoIP, video, IM and online collaboration. With Sonus, enterprises can intelligently secure and prioritize real-time communications, while service providers can deliver reliable, secure real-time services for mobile, UC and social applications.

http://www.sonus.net

 

AudioCodes is a leading provider of converged voice solutions that enable enterprises and service providers to transition to all-IP voice networks. AudioCodes designs, develops and sells advanced Voice-over-IP (VoIP), converged VoIP and Data networking products and communications applications for Service Providers and Enterprises.

http://www.audiocodes.com/

 

Other Solutions

 

Hewlett Packard is an industry-leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data centre to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

http://www.hp.com/

 

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centres, networking and related services to companies of all sizes around the world.

http://www.avaya.com/usa/

 

Telelabs Technologies Consulting is a Mumbai based telecom, e-commerce and data analytics advisory company by IIT Bombay alumni. We have helped companies to accelerate their growth in Indian markets by providing them right technology support, correct business model and data driven approach to build Go-to-market strategies.

http://www.telelabs.in/

 

              

                                                                       First Technology Group

 

 

Unified Communications

Communication Solutions

Products

Solutions

Video Conferencing            Telphone Management  
Polycom            Proteus
Lifesize            TNG
Networking            VSA Rampage
Extreme Networks            SmartBoard Solution
RiverBed            Promethean
Networking Tools            Smart
Voice Recording           TouchIT
Amethyst            Room Management
SmartTap            Acoustics
             Condeco
             Call Centre
             PrairieFyre