Plantronics is a global leader in audio communications for businesses and consumers. We have pioneered new trends in audio technology for 50 years, creating innovative products that allow people to simply communicate. From unified communication solutions to Bluetooth® headsets, we deliver uncompromising quality, an ideal experience, and extraordinary service. Plantronics is used by every company in the Fortune 100, as well as 911 dispatch, air traffic control and the New York Stock Exchange.
Plantronics Unified Communications and Collaboration
You and your work should be heard from everywhere, on every device.
Unified Communications and Collaboration enables one-touch connectivity. This makes voice and video communications easy so you can worry about what you say, not what device you’re using to say it. Seamless integration with Plantronics UC solutions powers clear voices, noise-free conversations, and connection to every device.
Changing your Communication Strategy
Technology has revolutionised the way we work. But instead of making us more efficient, the explosive growth of communication devices can be chaotic and hinder effective communication.
Plantronics headsets for a better customer experience.
Redesigning your workspace
The workplace is changing, but our need to collaborate is greater than ever. Open layouts are replacing assigned desks, and remote workers and personal devices are letting employees choose when and where they work.
Plantronics headsets to add value and reduce costs
Maximise your UC Investement
Our Unified Communications solutions seamlessly integrate with your existing technology systems and offer a hassle-free path to upgrading your communication devices—so you can adapt your infrastructure to changing work styles and technologies.
At Plantronics we understand that your main concern is delivering a premier customer experience, and with our communications solutions we can help turn your customer service representatives into customer experience Superheroes. Today Contact Centres have evolved from mere call centres to Customer Service Centres, where relationships are cemented and your company’s reputation gets tested during every call.
Attract and Retain Staff
Your people are your greatest asset. Provide your customer service representatives (CSRs) with high quality design and audio engineering they’ll notice.
Better Cusomter Experience
With smarter headset solutions, your customer service representatives (CSR’s) can provide customers exactly what they need with ease. Arm CSR’s with superior audio technology that minimises background noise and lets customers communicate with less aggravation.
Reduce Costs and Add Value
In order to run an efficient contact centre, you need technology that works. Plantronics has a history of delivering superior audio and, durable and reliable products. With EncorePro we use aircraft-grade aluminum and laser-welded joints that respond to the daily rigors of your contact centre.
Solutions for every work style
Whether your office communications are connected to a PC, softphone, or desk phone, Plantronics has an audio solution that fits your needs.
With employees’ increased use of mobile and BYOD devices and the need to communicate from anywhere and everywhere, it’s critical to use audio solutions that support multiple operating systems and platforms.
We work from everywhere. And though we share the same screen across continents, if we can’t hear each other, we lose productivity. At Plantronics, we elevate the human voice for better communications and collaboration.