Telephone Management System

 

TNG is a web-based Telephone Management System (TMS) that allows you to identify and manage problem areas of your business telephone account. Its ‘Drill Down’ report functionality ensures that all information - from summarised to detailed - is available on a single report. You can view a summary report and drill down multiple levels to the detailed calls from within a single report without the need for any reloading or extra searches.

     Telephone Management

Features include:

  • Summary reports contain drill down features to the detailed level.
  • User-friendly web-based user interface.
  • End-user configuration and maintenance.
  • Installs on a single PC.
  • Accessible from anywhere on the network through your standard Internet/Web browser.
  • Full system maintenance access through a secure administrative login. Copyright Datatex Dynamics CC, 2007
  • Departmental head access levels can be limited to specific only or full access including general maintenance.
  • Export data in real time for third-party applications through a TCP port and text file.
  • Fast non-database system to ensure reliability, reduce report generation time and enhance overall system performance.
  • Automatic deleting and archiving of old data.
  • Simple and powerful rates system.
  • Cost comparison between service providers with our call-costing calculator.
  • Phone book facility to categorise, identify and search for telephone numbers.
  • Supports both account codes and pin codes.
  • Data Buffer warning can be enabled to let you know when the memory is almost full.
  • Data Buffer supplied as standard with TNG.

 

  

                                                                                Telephone Management

Unified Communications

Communication Solutions

Products

Solutions

Video Conferencing            Telphone Management  
Polycom            Proteus
Lifesize            TNG
Networking            VSA Rampage
Extreme Networks            SmartBoard Solution
RiverBed            Promethean
Networking Tools            Smart
Voice Recording           TouchIT
Amethyst            Room Management
SmartTap            Acoustics
             Condeco
             Call Centre
             PrairieFyre