Cloud Voice Offering

GALDON DATA

CLOUD VOICE

OFFERING

Our solutions can assist to unlock creativity by empowering people to express their ideas more effectively, inspiring innovation with technology that unlocks human creativity. In this world of Digital Transformation, businesses need a communications partner who can unlock the power of digitization to provide transformation.

Providing Intelligent Communication

For The Modern Workplace

By Integrating the Microsoft Office 365 with Skype for Business solution into the life of every team member, we can assist to improve customer service, increase productivity and reduce operating costs.

Galdon Data’s cloud, hybrid and on-premise voice solutions will assist to improve customer experience in today’s competitive world. Galdon Data provides design, consulting, installation and support services for Microsoft Office 365 with Skype for Business and Microsoft Teams.

Galdon Data is an award-winning Microsoft Gold Certified Partner for
Microsoft Teams.

Galdon Data follow the Skype Operations Framework methodology as below:

PHASE

OUTCOMES

ACTIVITIES

ENVISION

• Capture business requirements

• Define architecture and approach

• Assess readiness

• Undertake remediation and preparation

• Determine requirements

• Provide solution design

• Determine network readiness

• Provide project plan

ONBOARD

• Deliver high quality Skype for Business Online services on a site by site basis while driving adoption and initiating operations

• Identify personas to target new features and capabilities as these are released

• Deploy solution as per project plan

• Provide user training

DRIVE

VALUE

• Maintain and enhance the delivery of a high quality and reliable Skype for Business Online service to end users over time

• Implement Monitoring of solution and provide reporting

• Provide system health checks and upgrades as per SLA